Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.
Shipping Methods and Times We ship across Canada using reliable carriers. Estimated delivery times:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days (where available)
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available on orders over a certain amount (as displayed at checkout).
International Shipping We currently ship within Canada only. International shipping may be available in the future.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
Delivery Issues If your package is lost, damaged, or delayed, please contact us immediately at [your email] and we'll work with the carrier to resolve the issue.
Digital Products/Training Services Online dog training sessions are delivered digitally via Zoom and do not require shipping. You'll receive booking confirmation and Zoom link via email.
Contact Us For questions about shipping, contact us at avantgardek9@yahoo.com.